Terms and Conditions

1. Taaruf aur Sharaait ko Qabool Karna

Yeh Terms and Conditions Abaq Al-Hayat ki website aur is ke zariye ya hamare affiliated brands ke zariye faraham ki jane wali tamam services aur products ke aap ke istemal ko control karti hain. Website istemal karne ya kisi order ko mukammal karne se aap in sharaait ki mukammal manzoori ka iqrar karte hain. Agar aap in mein se kisi bhi shart se mutafiq nahi hain, to barah-e-karam website ka istemal band kar dein.

2. Ta'arifein

• "Hum" ya "Company": Abaq Al-Hayat aur is ke affiliated brands (Adasa, Kham Al-Jamal, Turbianco Food, Lina).
• "Website": Website aur is se mutaalliq tamam applications ya platforms.
• "User" ya "Customer": Har woh shakhs jo website visit karta hai, is ki services istemal karta hai ya is ke products khareedta hai.
• "Services": Company formation, licensing, foreign investment, Premium Residency, aur financial aur tax services.

3. Service Provider ki Maloomat

Saudi E-Commerce Law ke Article 6 ke mutabiq hum neeche di gayi maloomat zahir karte hain:

4. Services aur Products ka Daira

Hum website ke zariye do bunyadi categories faraham karte hain:

• Consulting Services: Company formation, licensing, foreign investment, Premium Residency, aur financial aur tax consulting.
• Commercial Products: Hamare affiliated brands ke zariye (photography services, natural care products, food products, aur fashion).

Har service ya product ki execution aur delivery ki sharaait us ki nature ke mutabiq mukhtalif hoti hain, jaisa ke us ke khaas page par wazeh kiya gaya hai.

5. Website ke Istemal ke Usool

• User par lazim hai ke registration ya order dete waqt durust aur sahi maloomat faraham kare.
• Website ko kisi ghair-qanooni maqsad ya Saudi qawaneen aur regulations ki khilaf warzi ke liye istemal karna mamnoo hai.
• Website ke kisi bhi hissa ya is ke technical systems tak ghair-mujaz rasai hasil karne ki koshish mamnoo hai.

6. Orders aur Electronic Contracting

User ki taraf se website ke zariye jama kiya gaya order contracting ki ek offer samjha jata hai, aur contract us waqt tak final nahi samjha jata jab tak hum order ki saaf taur par tasdeeq na kar dein. Order mukammal hone ke baad hum aap ko ek electronic invoice faraham karenge jis mein service ya product ki description, tax samet kul qeemat, shipping ki tafseel (agar lagu ho), aur mutawaqqa delivery date shamil hogi.

7. Qeematein aur Payment Methods

• Tamam numaya ki gayi qeematein VAT samet hain, jab tak mukhtalif taur par zikr na kiya gaya ho.
• Hum kisi bhi waqt qeematein tabdeel karne ka haq mehfooz rakhte hain, bashart ke is se pehle se confirm kiye gaye orders mutasir na hon.
• Dastiyab payment methods: Tabby / Tamara / Cash on Delivery.

8. Shipping aur Delivery

Mutawaqqa delivery ka waqt service ya product aur delivery area ke mutabiq mukhtalif hota hai aur order mukammal karte waqt wazeh kar diya jayega. Hum un halaat se hone wali dair ke zimmedar nahi hain jo hamare control se bahar hon (jaise shipping company ki dair ya force majeure).

9. Return aur Exchange Policy

Saudi E-Commerce Law ke mutabiq customer ko product hasil hone ki tareekh se 7 din ke andar usay wapas ya exchange karne ka haq hai, neeche di gayi sharaait ke mutabiq:

• Product apni asal halat mein, ghair-mustamal aur apni original packaging mein hona chahiye.
• Return ka haq un consulting services ko shamil nahi karta jin ki execution amalan shuru ho chuki ho, ya un products ko jo sehat ki wajah se kholay ya istemal kiye gaye hon (jaise kholay gaye personal care products).
• Returned product ki qeemat, product hamare paas wapas pohanchne aur return ki manzoori ke baad munasib muddat ke andar refund kar di jayegi.

10. Warranty aur Zimmedari ki Hudood

Hum website par pesh ki jane wali maloomat ki durusti yaqini banane ke liye munasib ehtiyat karte hain, lekin hum is baat ki guarantee nahi dete ke yeh mukammal taur par ghalatiyon se paak hain. Saudi law jitni ijazat deta hai, us had tak website ya services ke istemal se paida hone wale kisi bhi ghair-mustaqeem nuqsan ke hum zimmedar nahi hain.

11. Intellectual Property

Website par dikhaya gaya tamam content (text, logos, designs aur images) Abaq Al-Hayat ki milkiyat hai ya usay is ka license hasil hai, aur pehle se tehreeri ijazat ke baghair isay copy ya dobara istemal nahi kiya ja sakta.

12. User ki Zimmedariyan

User intellectual property rights ki khilaf warzi nahi karega, website ko aise tareeqe se istemal nahi karega jo company ya doosre users ko nuqsan pohancha sakta ho, aur ghalat maloomat faraham karne ki zimmedari khud uthayega.

13. Service ki Moattali ya Khatma

Hum un users ke liye kisi bhi service ko suspend ya terminate karne ka haq mehfooz rakhte hain jo in sharaait ki khilaf warzi karte hain, aur jahan mumkin ho wahan mutaalliqah qawaneen aur regulations ke mutabiq unhein is ki ittala di jayegi.

14. Laagu Qanoon aur Tanazu'at ka Hal

Yeh sharaait Kingdom of Saudi Arabia ke qawaneen ke tehat hongi aur unhi ke mutabiq samjhi jayengi. Website ya services ke istemal se paida hone wala koi bhi tanaza Saudi Arabia mein mutaalliqah judicial ya quasi-judicial authority ko hawala kiya jayega.

15. In Sharaait mein Tabdeeliyan

Hum waqtan fawqtan in sharaait ko update kar sakte hain. Har update is safhe par aakhri update ki tareekh ke saath shaya kiya jayega, aur update ke baad aap ka website istemal karte rehna amended sharaait ki manzoori samjha jayega.

16. Hum se Rabta

In sharaait ke bare mein kisi bhi sawal ke liye hum se is zariye rabta karein:

• Email: info@en.abqalhayat.com
• Pata: Riyadh - King Fahd Road South - Al Jafal Commercial Center - 3rd Floor - Office 21